Supporting Legal Users in the Year Ahead
Lunch Sponsor: Traveling Coaches
Description:
Please join us as we kick off the year with a roundtable discussion on how firms plan to approach supporting legal users in 2017. Topics will include:
- What changes do you plan to make in staffing, support roles and training?
- What projects do you have coming up?
- Are you trying any new training techniques or tools?
This will be an informal discussion for those who handle or manage the helpdesk, training and technical support roles in their firms. We look forward to a productive and spirited conversation with our peers as we share information and gather ideas.
About our Sponsor:
Traveling Coaches helps law firms successfully navigate mission critical change to ensure lawyers and staff embrace new products, processes and policies. One of the legal industry's foremost partners for learning and development, they are the only company awarded Innovative Thought Leader, Innovative Solution Provider and twice named Innovative Consultant of the Year by ILTA. Since 1995, Traveling Coaches has partnered with over a thousand law firms and corporate legal departments, including UK Magic Circle firms and 82 of the Am Law 100, to increase return on investments through proven change management and user adoption programs. They offer innovative solutions including the OnGuard Security Awareness Program, LegalMind Personal Learning Portal, Springboard Elevated Learning Programs, Certified Legal Trainer Program, and world-class training and support services.
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