The Client-Centered Practice: Be More Informed, Collaborative and Competitive and Less Overwhelmed

Session Title: The Client-Centered Practice: Be More Informed, Collaborative and Competitive and Less Overwhelmed

Session Description:

• Relationships - Monitoring Social Media and external sources allows insight about your firm, your clients, their products, and your competitors. It enables quick reaction but also proactive engagement to protect and enhance your brand, develop relationships, and drive additional revenue opportunities.  Improving the experience of clients and prospects from discovery > referral > engagement > next matter is equally critical. 
• Attorney Desktop – Improving productivity, empowering collaboration, and monitoring business results is an ongoing priority for your team.  Becoming more informed, gaining access to insight, and leveraging alerts and workflow automates tasks that have historically required time consuming hands-on resources.  Automated assistants, real-time analytics, and powerful visuals of business performance are becoming the differentiator for attorneys and their extended teams.
• Project Management – Attractive interfaces now enable improved Case and Matter management across your team.  Monitor and interface across working teams to identify and schedule resources, track utilization, establish deadlines, and gain visibility to budget.  Whether independent project or all-up scoreboard, monitor the status and success of your practice tracking team and individual performance against goals. 

For further information, please contact Rob Brindell at brindell@kraftkennedy.com or 212.692.5604.