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Tips and Tricks for Keeping Data Clean
Description: Leverage LexisNexis InterAction tools to keep your data clean. An expert shows us how to use a combination of Smart Connect rules, new contact review and data change management to keep it all pristine.
Speaker: Anne Donnelly is the CRM Database Manager at DLA Piper, where she has worked for the past 12 years. She manages InterAction for approximately 3,400 users with a support team of two full-time data stewards. Anne's responsibilities include client mailings, user training and support, integration with multiple external systems, importing and data quality management. Oracle certified, she works closely with IT to develop automated processes for better efficiency and her data is all highly managed and normalized. In 2015, Anne's team sent out over 1.5 million emails, with a 0.93 percent average bounce rate.
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