TOPIC: Support at the Speed of Innovation
Lunch Sponsor: Phoenix NAP
Description:
This joint session will be held in conjunction with the local chapter of HDI (formerly Help Desk Institute).
Are you adapting and adopting to serve your customers better? Are you reaching out and connecting with others in your department and across the business to understand what you're doing well and not so well? Are you providing proactive support? Successful companies work quickly to capitalize on opportunities before the competition does. Come with an open mind to explore how you can apply this concept.
For those who are interested, there will be a tour of the PHXNAP Data Center after the meeting.
Presenter:
Patti Albright is the Managing Consultant at IT Support Consultants and a Regional Director at Priority Management. She has been involved in the implementation and support of technology for more than 25 years in small business, non-profit and corporate environments, and holds numerous industry-specific certifications. An active HDI member since 1997, Patty has also served the industry as a member of HDI's executive management team, and has been a volunteer officer, committee member, awards judge and speaker.
* Please be prepared to show government-issued ID.
#South Pacific
#Phoenix