Product Briefing - IT Providing a World Class Customer Experience

12:00 p.m. Eastern
11:00 a.m. Central
10:00 a.m. Mountain
9:00 a.m. Pacific

Session Title: IT Providing a World Class Customer Experience
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Session Description: Cherwell Software builds award-winning IT Service Management software and extraordinary customer relationships. Cherwell Service Management is an affordable, easy-to-use, and flexible ITSM platform you'll never outgrow.

Founded by some of the industry's most notable leaders, Cherwell began with simple goals: to make help desk software it would want to use and to do business honestly, putting customers first.

Presenter: Michael Santos has over a decade of IT service management experience. He is a published thought-leader in the areas of IT service management and asset management. He has provided a global customer-base with in-depth product infrastructure knowledge and has championed hundreds of successful implementations worldwide. Michael is an expert at demonstrating and delivering the value and benefits associated with IT service management and IT asset management. He is certified in ITIL v3.1. Michael came to Cherwell in 2012 from BMC Software, where he was an Sales Engineer for 6 years, working with the Numara Software FootPrints line.

For additional information, please contact Joan Harrison at 719.203.3450 or joan.harrison@cherwell.com.


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